1. Introduction

Sonder Media ("we", "our", or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our services.

This policy complies with the European Union General Data Protection Regulation (GDPR) and other applicable privacy laws.

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2. Who We Are

Sonder Media

Netherlands

Email: info@sondermedia.nl

Website: www.sondermedia.nl

Chamber of Commerce (KvK): 42044478

VAT Number: NL561492876

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3. Information We Collect

Depending on how you interact with our website, we may collect:

Information you provide

When you submit our contact form, we may collect:

• Name

• Company name

• Email address

• Phone number (optional)

• Service requested

• Project information

• Any additional information you choose to provide

Information collected automatically

When visiting our website we may collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Referring website

• Cookies and similar technologies

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4. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide our services

• Communicate about projects

• Improve our website

• Analyse website performance

• Protect against fraud or abuse

• Comply with legal obligations

We do not sell your personal data.

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5. Legal Basis for Processing

Under the GDPR, we process your personal information based on one or more of the following legal grounds:

• Your consent

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

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6. Cookies

Our website uses cookies to improve your experience and analyse website usage.

Cookies may include:

• Essential website functionality

• Website performance

• Analytics

• Embedded social media content

Where required by law, we will ask for your consent before placing non-essential cookies.

You can change your browser settings to refuse cookies at any time.

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7. Analytics

We may use website analytics services to understand how visitors use our website.

These services may collect anonymous information such as:

• Pages visited

• Time on site

• Device type

• Country

• Browser

Where legally required, analytics cookies are only activated after your consent.

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8. Social Media

Our website may contain links to social media platforms including:

• Instagram

• LinkedIn

• TikTok

• YouTube

If you interact with these services, their own privacy policies apply.

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9. Sharing Information

We only share personal information when necessary.

This may include trusted service providers such as:

• Website hosting providers

• Email providers

• Analytics providers

• Payment processors (if applicable)

These providers process information only as necessary to provide their services.

We never sell personal information.

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10. International Data Transfers

Some of our service providers may process information outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements, including Standard Contractual Clauses where applicable.

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11. Data Retention

We keep personal information only for as long as necessary to:

• Respond to enquiries

• Provide our services

• Meet legal obligations

• Resolve disputes

Information is securely deleted when it is no longer required.

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12. Your Rights

If you are located in the European Economic Area, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

• Lodge a complaint with your local data protection authority

To exercise these rights, contact us using the details below.

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13. Security

We use reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

However, no internet transmission can be guaranteed to be completely secure.

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14. Children's Privacy

Our services are intended for businesses and individuals aged 16 or older.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we can remove it.

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15. Changes to this Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

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16. Contact

If you have questions regarding this Privacy Policy or how your information is processed, please contact us:

Sonder Media

Email: info@sondermedia.nl

Website: www.sondermedia.nl

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Last updated July, 2026